Payment & Shipping

CURRENT INFORMATION AND NOTES
Effects on shipping and delivery by German Post DHL:

∗ For Canada: Shipment is  possible using (1) "German Post/premium international service". Shipments costs are 49.90 Euro (delivery will take at least 10 to 14 business days) and (2) using "Warenpost". However until further notice those parcels will be shipped only via ocean freight. Delivery will take at least 30 to 60 day.   As soon as available we will update this information. Shipment costs are between 12.90 Euro (1 box) and 22.90 Euro (4 boxes).

∗ For New Zealand and Australia: Shipment is  possible using (1) "German Post/premium international service". Shipments costs are 59.90 Euro (delivery will take at least 10 to 14 business days) and (2) using "Warenpost". However until further notice those parcels will be shipped only via ocean freight. Delivery will take at least 30 to 60 day. As soon as available we will update this information. Shipment costs are between 12.90 Euro (1 box) and 22.90 Euro (4 boxes).

∗ For China: Shipping of Warenpost International items is limited to Standard (Economy) shipping. Shipments costs are 49.90 Euro. As current transit times are unpredictable, please anticipate a transit time of around 15-30 days.

As a result of the airspace bans currently in place over Russia, Ukraine, and other countries, various flight connections have been interrupted, and a number of other connections are being forced to fly a longer route than previously. This increases the amount of fuel required and reduces available transport capacity on these flights.
In light of this, longer transit times should currently be expected for shipments to Algeria, Cambodia, Japan, Kazakhstan, South Korea, Philippines, Singapore, South Africa, Thailand, Ukraine

For the following destinations, shipping and pick-up of items is currently not possible due to routing/delivery restrictions in the respective target destinations:
Dominica, Nicaragua, Libyen, Syria, Iran, North Korea

Order
You will be notified by email when we have received your order.

Delivery Times
We will do our best to ship all orders received by 10:00 PM EST the same day.
When your order has been shipped, we will notify you by email.

Shipping Rates

Shipping and Handling (regular shipping method)*:Preis in Euro**
Germany / DPD, Hermes or DHL (delivery time 1-3 business days)from 4.90
European Union (EU) / German Post - Registered Air Mail (delivery time 5-14 business days)
1 box Eucapil 10.00 -10.90
2 boxes Eucapil 11.90 -12.90
3 - 4 boxes Eucapil 14.90 - 15.90
6 boxes Eucapil 19.90 - 27.90
Europe (non-EU) / German Post - Registered Air Mail (delivery time 5-14 business days)
If your package is being shipped to an address outside of the European Union (EU), your package will pass through international customs and may be subject to additional delay.
1 box Eucapil 10.90 - 12.90
2 boxes Eucapil 12.90 - 13.90
3 - 4 box Eucapil17.90 - 19.90
6 boxes Eucapil 27.80 - 33.90
Australia, Canada, Israel, Japan, Kazakhstan, New Zealand, South Korea, Singapore, Taiwan
/ German Post - Registered Air Mail (delivery time 10-30 business days)
If your package is being shipped to an address outside of the European Union (EU), your package will pass through international customs and may be subject to additional delay.
1 boxes Eucapil13.90
2 boxes Eucapil14.90
3 - 4 boxes Eucapil22.90 - 39.90
6 boxes Eucapil38.90 - 43,80

 

Shipments to the U.S.
Shipments to the U.S. are currently not possible.

Deutsche Post premium international
If your package is being shipped to an address outside of the European Union (EU), your package will pass through international customs and may be subject to additional delay.
European Union (EU) + UK
Benelux countries, Denmark, Austria, France, Italy, Ireland, Finland*, Spain, Sweden*, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Portugal, Bulgaria, Romania, United Kingdom (German Post premium international / delivery time 3 - 7 business days)
17.90
Norwey*, Island, Swizerland, Lichtenstein (German Post premium international / delivery time 3 - 8 business days) 24.90
Canada, China, Iraq / German Post - premium international (delivery time 7-14 business days)49.90
Australia, New Zealand / German Post - premium international (delivery time 7-14 business days)54.90
* Please note: Delivery to your address can’t be guaranteed. Your parcel may be delivered to a local post office and you will receive a notification (Finland, Sweden, Norwey).
Worldwide (Deutsche Post - premium international (Regellaufzeit* 7-14 Arbeitstage)54.90

If your package is being shipped to an address outside of the European Union (EU), your package will pass through international customs and may be subject to additional delay.
**alle Preise incl. gesetzlicher USt.

Customs duties
If your package is being shipped to an address outside of the European Union (EU), your package will pass through international customs and may be subject to additional delay.
For deliveries outside of the European Union the customer shall be responsible for any and all charges for customs clearances and all export and/or import duties.

What happens of I refuse a delivery shipment?
We assume you understand your individual country’s import rules.If you refuse a shipment, you will be responsible for the shipping costs to your country, any storage fees your order incurred and the cost to ship it back to us. We will charge you for these expenses after your item is returned to us.

Damage in Transit
Please pay attention to the condition of your delivery on its arrival. It can be opened while witnessed by the postman. Don't accept any damaged or pre-opened packages - otherwise you accept the receipt of the undamaged delivery in silence (if in doubt, note the name of the postman or employee of shipping). In that case you will need a written confirmation of the deliverer. After you have sent us this confirmation, we will replace the articles immediately.

SSL-Secure Sockets LayerEucapil-Shop Deutschland, WorldPay and PayPal® uses SSL technology to keep your information safe. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before sending.

Payments can be made by credit card or bank transfer.

How to pay?
We offer 2 payment options: EU-Standard Bank Transfer and PayPal.

EU-Standard Bank Transfer: Your order will not be shipped until we receive your payment in the above account. Automatic Cancellation Policy: Orders will be cancelled if payment is not received within 10 days.

PayPalPayPal is a safer, faster, more secure way to pay online – your financial details are never shared. We remember everything for you, safeguarding your bank, credit or debit card details.
PayPal lets you pay in a few easy clicks. No hassle of getting out your wallet or typing your card details into different sites. All you need is your email address for quick, easy payment.